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How We Protect Your Information

At capsatoto bokma, your personal data and payment details are secured with industry-standard encryption.

Account verification onlyPayment data encryptedNo third-party sales
capsatoto bokma How We Protect Your Information
GET IN TOUCH

Contact Us About Your Data

Email Support Reach our data and privacy team at [email protected].
Live Chat Open the chat widget in your account lobby.
Account Settings Update your email, phone and personal details directly in the Account menu on desktop…
HOW WE HANDLE IT

Data Security and Your Rights

Encryption

All sensitive data — passwords, DANA and OVO credentials, withdrawal bank details — are encrypted with TLS 1.

Access Your Data

Email [email protected] with 'Data Access Request' in the subject.

Correct or Delete

You can update your name, email and phone in Account Settings instantly.

Cookie Control

We use session cookies to keep you logged in and functional cookies to store your game lobby preferences.

Payment Partner Privacy

DANA, OVO, GoPay and QRIS process your deposits under their own privacy agreements.

Policy Updates

We notify you by email if this privacy policy changes substantially.

Privacy Policy FAQs

Your account goes inactive immediately. Personal data is retained for the period required by local law — typically 3 years for financial records — then securely deleted. You can request data deletion sooner by emailing [email protected].

No. We do not sell or share your personal data with marketing partners, advertisers or unrelated third parties. Payment processors like DANA, OVO, GoPay and QRIS receive only what's needed to complete your transaction.

Deposits are encrypted end-to-end using TLS 1.3. Your login credentials stay on your device and are never stored on our servers. Payment confirmations are verified directly with DANA, OVO, GoPay and QRIS before your chips appear in the lobby.

Yes. Email [email protected] with 'Data Access Request' as the subject. Within five working days, we'll send your name, account history, deposit records, game activity and any notes our support team has added.

Contact [email protected] immediately or use live chat in your lobby. We'll reset your password, review your recent login history and flag any unusual withdrawals for investigation.

Bank account numbers for GoPay, QRIS and local transfers are tokenised — meaning we store an encrypted reference, not the actual digits. This lets withdrawals process faster on your next request without re-entering the full account number.

Game sessions, bets and results are retained for seven years to comply with local financial regulations. You can view your full transaction history in your Account menu under 'History'. After account closure, records are archived and then deleted per your local jurisdiction's data retention rules.